SecOps forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Automatic calculation of Priority in Security Incident

In our Security Incident module, priority is calculated when the record is first created. It is calculated again if the "Calculate Severity" UI Action is selected (if updates were made that would cause it to change).  Any ideas on how I could make th...

rcarmack1 by Kilo Guru
  • 1302 Views
  • 5 replies
  • 3 helpfuls

Resolved! Mapping Fields in an SIR

Hello, I'm currently looking to map domains being sent from Splunk to our SNOW environment so that they'll also show up in the observable table. While there are fields for hash and IP, I'm not seeing any that would line up with domain other than othe...

Audrey12 by Kilo Contributor
  • 1553 Views
  • 1 replies
  • 5 helpfuls

Resolved! Approvers Access to Read RITM

Hello, I need some suggestions to fix an issue that appeared on a customer's instance. Basically, some approvers aren't able to read RITMs they're approving. Which is strange, since from perspective on process, I don't understand how someone would ap...

Resolved! Can anyone explain how Risk Score on Vulnerable Item and Vulnerable Group is calculated? The risk score calculator and roll-up calculator doesn't really make sense :(

Can anyone explain how Risk Score on Vulnerable Item and Vulnerable Group is calculated?  The risk score calculator and roll-up calculator doesn't really make sense   I have already gone through the attached: https://docs.servicenow.com/bundle/londo...

Dark Knight by Giga Contributor
  • 4240 Views
  • 3 replies
  • 13 helpfuls

Resolved! Tanium-ServiceNow Integration

Hi, I am trying to explore the Security Operations tanium Integration plugin. Can I please get an information on what all field related data can be gathered with tanium? Example: IP address, serial number, MAC address etc. What would be a preffered s...

Resolved! "Specify Download" property in Instance Security Dashboard

Hey Folks, I have an unusual situation where we are trying to restrict download the file types in ServiceNow instance by means of "Instance security dashboard" So i have specified the file types under system property 'glide.ui.strict_customer_uploade...

Resolved! NIST NVD entries into ServiceNow

Hi All,I would like to know about certain points for importing CVE's into ServiceNow through NIST NVD data base : 1) NVD data feeds table 'sn_vul_nvd_repo' shows Recent and Modified, what is the significance and difference between the entries stored ...

Dipin by Kilo Contributor
  • 1471 Views
  • 1 replies
  • 2 helpfuls

Resolved! How is Rollup Calculator applied to a Vulnerability Group

Hi,     I need to understand how the process behind rollup calculators works. I do know it uses a weighted average of scores but what I need to know is how do you apply a calculator to a vuln group or groups. Unlike vulnerability calculators where th...

Jazz1 by Kilo Contributor
  • 2723 Views
  • 6 replies
  • 5 helpfuls