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Forum Posts

VR Request Extension not working

I am testing our approval rules for VR and I am to the point where I am testing an extension of an exception. When I click the UI action to request an extension the Window opens for me to enter the date and reason but after I submit that nothing happ...

dan167 by Tera Guru
  • 3901 Views
  • 11 replies
  • 0 helpfuls

EPSS Recalculation with Warning or Waiver for Remediation Target

We have implemented EPSS for our vulnerability severity calculation and then apply remediation targets based on the calculated severity. What we are having some issues with is that when the EPSS scores are updated we are seeing some vulnerabilities j...

dbl2 by Tera Contributor
  • 994 Views
  • 2 replies
  • 0 helpfuls

cannot apply exclusion rules

Hello,I am having trouble executing exclusion rules.I followed the steps described in the official documentation to set up the rules.1. I defined the exclusion rule with the following criteria:Schwachstelle.Quellinstanz.Name=Tenable.sc and Schwachste...

BolivarT by Tera Contributor
  • 679 Views
  • 1 replies
  • 0 helpfuls

Resolved! Document templates for VRM tables

Hello all, We are trying to use document templates (sn_doc_template) to generate PDF document from Application vulnerable item (AVIT).looks like OOTB it is not available for this table (sn_vul_app_vulnerable_item). We are not using Remediation tasks ...

Viji Rohan by Tera Contributor
  • 1508 Views
  • 4 replies
  • 2 helpfuls

Auto scaling group vulnerabiities from Wiz

How do you not bring in autoscaling groups from wiz into servicenow ? we did not see an option to tweak the configuation in the configure option. Anyone have any ideas?

kalby by Tera Contributor
  • 686 Views
  • 2 replies
  • 0 helpfuls

Closed Vulnerable item reopen when new detection found

@chrismcdevi  @tkrishna29  Vulnerable items in closed state are not re-open when the new detection is found against the same ci in Rapid7 integration. Even it matches the condition in "DetectionBase" script include to have the substate of "fixed" and...

Removing Demo data from the VR Module V26.2.2

Hi,I need help in removing demo data form the VR modules. I know the key tables and their related logic but there are 166 tables and its very tadious job.  Note : Servicenow platform should build an inteligence to prevent loading any demo data in the...

jatinvs by Tera Contributor
  • 805 Views
  • 3 replies
  • 0 helpfuls

Crowdstrike Endpoint integration

Is any other way to filter the endpoint alerts that come in so that security incidents are only created for certain alert types besides altering the scripts? Are there alert rules or something we can configure to get this to work without updating the...

Rahulkalra by Tera Contributor
  • 1126 Views
  • 1 replies
  • 0 helpfuls