We are planning to build an integration between Security Incident Response (SIR) and Proofpoint. If you are a customer who is interested in this integration, please drop a note with your email id. We will connect with you to understand your use-cases...
I am writing a ConOps document for my client. I need to explain visually how SIR module sits within Service Now. Is there a diagram that explains SIR module visually within overall SN ecosystem/platform
Hello Community! I am reaching out to get some assistance with establishing Vulnerability response calculator rule to calculate weighted average score from the severity of the identified credential host from Tenable to ServiceNow.I want to use this f...
I have put down my thoughts on how to handle Incomplete IP Identified Devices. I would like to hear your ideas on this topic. How is your organization handling them? (See Attachment)
The duplicate form section are generated while committed the update set to test instance. Even Try with creating new form View but facing the same problem.Need Help how can be resolve this?
Event Field Mapping not updating Assignment Group on Alert
While implementing Security Incident Response using NIST Stateful in Process Definition. Can we move back (for example) can move to Contain from Review State. Kindly provide any information.
I'd like to be able to deep dive into how long a vulnerable item has been in an open state before being closed. Vulnerable items from Tenable tend to reopen (along with another manually created integration we have), so I can't always go off the first...
I am receiving the following error when trying to reapply vulnerability risk calculators.Error while executing Reapply Risk Calculators (VIT) job : TypeError: Method "toString" called on incompatible object (org.mozilla.javascript.NativeObject is not...
Hello, For those of you who have VR integration with Prisma Cloud, you may have noticed that the built-in Auto-Close Rules is using the last_found field, which comes from the scanTime field in Prisma's API response. We have an issue with CVITs coming...
Hi Everyone, I submitted an Idea Portal idea that asks for an enhancement to the Exception Request Questionnaire form.https://support.servicenow.com/ideas?id=view_idea&sysparm_idea_id=576f837e93b9f610f2167de86cba10d4&sysparm_idea_table=x_snc_com_idea...
We already have the WIZ developed integration installed and running, and want to update to the ServiceNow developed integration but I am confused whether container vulnerability response is a prerequisite. We are not currently licensed for Container ...
Hallo forum, I have currently implement Knowledge base link into the SIR workspace so that an Analysts can create new articles directly from workspace list as well. How do i get the modal working in SIR workspace for knowledge base category picker?Do...
HI all,I have one issue related to SIR where the duplicate record are getting generated in SIR it is reported by the user that the 1st incident which is original and he is using the SIR analyst workspace and seen that the the same duplicated incide...