Customizing Security Incident New UI

Khanna Ji · ‎12-06-2019

Is it possible to customize the Security Incident New UI? Changing form fields or form layout?

andy_ojha · ‎12-09-2019

Hey there,

Through configurations, it is possible to make some adjustments to the Security Analyst Workspace.

For example, you can control the default fields a user sees on the form / banner.

You can make adjustments to the SIR form layout, and target the "View name" called `SIR New UI`, so that you can show additional baseline fields or also custom fields you have created. You will need to make these configurations in the Application Scope called `Security Incident Response UI`.

There are also a series of System Properties that control the behavior of the Security Analyst Workspace, you can check those out here:

- https://docs.servicenow.com/bundle/newyork-security-management/page/product/security-incident-respon...

Reference:

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Littbarski1 · ‎10-17-2023

Hi, I am working on the older SIR UI / Workbench ("SIR New UI") for a client that has not yet moved to the Next Experience workspace

Mai11 · ‎02-21-2020

Hi,

Can we also do customization in SIR new UI like adding a button in the SIR ticket edit record pop up form, hiding the tab in the SIR ticket form? can't seem to find the UI page $app_sir_ui_index