Flow designer slower in generating response tasks in New UI

Sherif
Kilo Expert

Hi All, 

 

I have noticed  a significant difference in speed between the flow designer and and the workflow designer.The flow designer is much slower,  specifically when it comes to creating response Tasks, it takes few minutes to generate a new task. It is not very user friendly as the user might close the record before the new tasks generate thinking the tasks are complete. I am using the out of the box phishing workflow and the New Analyst UI  to compare. When using the workflow editor version the task generate right away. When using the Flow designer version tasks take around a minute to generate unless i navigate back and forth.

Did anyone encounter this issue ? is there any way to solve that issue as my understanding is that ServiceNow recommends using flow designer (as an example the latest phishing playbook were released as flow)?

1 ACCEPTED SOLUTION

Sherif
Kilo Expert

This solved the issue : 

you can also run the flow synchronously for immediate updates.You can achieve this by selecting 'Run flow in foreground' in the 'When to run the flow' section of trigger conditions.  
more information regarding 'Run flow in the foreground' in the below documentation:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/referen...

 

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5 REPLIES 5

Sherif
Kilo Expert

This solved the issue : 

you can also run the flow synchronously for immediate updates.You can achieve this by selecting 'Run flow in foreground' in the 'When to run the flow' section of trigger conditions.  
more information regarding 'Run flow in the foreground' in the below documentation:
https://docs.servicenow.com/bundle/orlando-servicenow-platform/page/administer/flow-designer/referen...