Hi Everyone, We have five vulnerability scanners integrated with our instance, and we are seeing duplicate detections coming in from multiple sources. Also, for some I could see there is few similar vulnerable item created for same issues.Does Servic...
I have a corrupted CI (Central Interaction). When I access its record, I get a "(Record not found)" message. I've tried disabling it through the table, deleting it from the table, and even creating a script and running a deletion script in Fix Script...
Hello Experts! Not sure I'm posting this on the correct forum, but here goes. Who has some experience with integrating ServiceNow with Entra? We use Entra as our SSO provider, and have been given a requirement to allow the help desk to send a user an...
Hi Everyone, I am looking for some guidance on the best practices and most effective use cases for implementing Vulnerability Response notifications. I understand that triggering notifications for every VIT (Vulnerable Item) creation or assignment is...
Hello,I am currently working on a Qualys integration for Vulnerability Response and have run into a bit of a roadblock regarding data mapping.I need to review or modify how specific fields are being populated, but the logic does not appear to be de...
Hi there, I am trying to explore the configs for USEM workspace and have been having a hard time creating a new remediation task rule where the issue I am facing is the save button staying greyed out. I'd like to know if this is a common issue or hav...
Does anyone have any ideas on how to run a Threat Lookup, or even better to automate the process, from the Security Case > Case Artifacts > Observables? In the attached screenshot, you'll see that running a threat lookup is not an option from the Act...
Hi Everyone, We are building a custom integration for Vulnerability Response to ingest vulnerability findings from a scanner for which no out-of-box connector is available. Looking for guidance on the best implementation approach, including data inge...
Hello,We are currently exploring the possibility of integrating Joe Sandbox with ServiceNow Security Incident Response (SIR).Has anyone implemented this integration before, and could you share some guidance on how to set it up?Does ServiceNow provide...
We have multiple CI look up rules in our instance in place. But the problem is if we have multiple CI's with same IP or some source field for a cloud Management agent class and Linux Server class then Discovered item is getting created for Cloud Mana...
Hi all, during my first USEM project, I noticed that updates made in the new USEM Workspace are not automatically tracked in Update Sets (US), as all the new VR-related tables are not extended from "Application File". Does this mean that all updates ...
Hi, there Im trying to configure my exception configuration but cant seem to find any questionnaire even after creating multiple questionnaire using the design questionnaire button, would really appreciate if anyone can point what im doing wrong here...
Hello Everyone, We have enabled the Rescan functionality in the Vulnerability Response Tenable integration. When we trigger a rescan for Active Scans, the request is submitted successfully, and ServiceNow receives a valid response from Tenable. Howev...
Hi All, I am trying to setup "Qualys WAS Integration".Each time I click on the Qualys credentials module I am getting the below error error: Integration implementation not foundAny recommendation to fix this would help Thanks
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