How can I see what workflow triggers have fired?

J_56
Kilo Contributor

We have 50+ workflow triggers and I want to know when a workflow trigger has fired. 

I see there is a "Response Workflow" in the Security Incidents. If I knew what table this was then maybe I could see what workflows (and, by extension, what triggers) where used in each of my security incidents.

 

Any help would be great. 

 

Thank you.

1 ACCEPTED SOLUTION

Chris McDevitt
ServiceNow Employee
ServiceNow Employee

Hi,

To see HOW a workflow can be triggered for SIR use the Workflow Triggers module:

find_real_file.png

To see WHAT workflows have been triggered (and are triggered) use the Workflow All Contexts module:

find_real_file.png

To see EACH workflow triggered for a specific Incident, use the "Response Workflow" Related Link. This will then open a new page that will display ALL workflows related to this incident in a tab format:

find_real_file.png

 

Go ahead and mark this as helpful or Correct.

 

View solution in original post

7 REPLIES 7

Scratch my answer: Chris McDevitt provided a better response

Workflow > Executing Activates: indicates the workflow activities currently active and when they started. Use this for more detailed investigation, but not for the question posted.

Hello,

The question they asked was...how to see what workflow trigger was fired?

My response covers that. Your response and Chris's cover how to find the workflow, which is nice, but I believe they were focused more on the trigger? Or at least the main topic is about the trigger used.

Please mark reply as Helpful, if applicable. Thanks!


Please consider marking my reply as Helpful and/or Accept Solution, if applicable. Thanks!

Chris McDevitt
ServiceNow Employee
ServiceNow Employee

Hi,

To see HOW a workflow can be triggered for SIR use the Workflow Triggers module:

find_real_file.png

To see WHAT workflows have been triggered (and are triggered) use the Workflow All Contexts module:

find_real_file.png

To see EACH workflow triggered for a specific Incident, use the "Response Workflow" Related Link. This will then open a new page that will display ALL workflows related to this incident in a tab format:

find_real_file.png

 

Go ahead and mark this as helpful or Correct.