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Need to allow sn_si.external role users to read SIR records

Hi Team, We need to allow sn_si.external users to read the SIR records of their department alone. To achieve that we have created read ACL sn_si_incident,* (table + fields) and gave roles (sn_si.external) but that ACL is not working and when imperson...

Pooja P by Tera Contributor
  • 644 Views
  • 4 replies
  • 0 helpfuls

Resolved! pop up

Can we increase size of a pop up window ?

dasv by Tera Contributor
  • 460 Views
  • 3 replies
  • 0 helpfuls

Vulnerable Item Age Calculation Based on State

Hi Team, I need to implement a logic where the Age field stops calculating time when the state changes to Deferred and resumes when the state changes back to any other value.Has anyone implemented something similar? Would a Business Rule be the best ...

Qualys Information Gathered QIDs

What's the best way to create a report in ServiceNow using the information gathered QIDs from Qualys? I updated the parameters to ingest the IG QIDs in ServiceNow, this results in the creation of a VIT record which I would like to create a report wit...

nbojj by Tera Contributor
  • 621 Views
  • 1 replies
  • 0 helpfuls

Unable to import data from tenable.sc to ServiceNow

We are working on tenable.sc integration with SN. We have MID servers and installed required plugins from store.1. We have created a connector for 'tenable.sc' product but unable to pull data as we could not get any records in T.SC query field of Sch...

Resolved! Example of Assignment RuleS Script for Vulnerability Items

Good Afternoon,                I am looking to see if anyone has an example of scripts used for Assignment Rules for Vulnerability Items?  This is for the Vulnerability Assignment Rules. Basically what I am looking to do is, if the Configuration Item...

Unable to retrieve Tenable query filters

when trying to pull data from tenable.sc using servicenow integration, i get 403 error. While checking the setup assistant it is observed that the query filter is not working as expected. Any ideas on how to fix this issue? (bel  Thanks  

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