Hi everyone, I'm currently working on an Automated Test Framework (ATF) test to validate a custom notification that is triggered during the VR Manual Upload process. As part of this, I need to simulate a user uploading a CSV file through the manual u...
Hi Team,Are there any recommended BAU (Business-as-Usual) practices or reference steps that Security team members should follow when handling different types of observables (e.g., IP addresses, file hashes, domains, etc.) in ServiceNow? Additionally,...
1. Need to give edit access to SIR analyst for OOB Security Incident Analyst Dashboard and for the reports under it.On giving edit access to the dashboard, the report under the dashboard gives -You cannot configure this element. The owner did not sha...
I have attempted to set up AWA so that I can route security incidents to the various security response teams, but the results vary and do not appear to be utilising my designated queue or assignment rules. I have turned off the default SIRT rule and ...
Hi Team , has anyone has detected an issue during the logon on an IOS. It seems a loop behavior between Teams application and Microsoft Authenticator. #MicrosoftTeams
I’d like to know if it’s possible to create an indicator template in GRC, add in a control objective, and then apply a filter to select only specific controls that I want the indicator to be associated with. The goal is to ensure the indicator is onl...
I'm reaching out for assistance with an integration related to our Security Incident Response (SIR) module. The process owner is looking to integrate Microsoft Teams to enable chat and conference call functionality within the SIR workflow. Please ref...
Hi, We have a requirement to hide impact and urgency fields present in security incident in SIR workspace. If we hide it, will it have any impact on the flow?
Hi, Is it possible to import existing customer playbooks from IRIS tool to ServiceNow?
I want to know which roles are required for accessing security catalog ?
A vulnerable item was not grouped into any remediation task although all the conditions matched the VIT and there is no missing data. So the issue is that VIT now does not have any remediation task. What could be the possible issue?
Is there a way to determine which Exception rule resulted in a deferral, similar to the assignment rules, where the assignment rule is tracked in the VIT?If not, this may be a valid enhancement request.Aside from identifying why the VIT was deferred,...
Hi, I have installed the plugin "sn_app_secops_ui" for security incident response response application in my PDI, which has also installed the dependent plugins "sn_si" and "sn_si_aw". However I cannot find any data/ Table, workspace related to secu...
Hi Community, We are currently exploring on Application Vulnerability (AVR) in ServiceNow, and i have come across a scenario where need your help to understand it. When a vulnerability scanner (Veracode) identifies a new application vulnerability in ...
Hi Everyone, I was wondering, how to link daily extract of two reports to a SharePoint site. While scheduling the report, is there a way to configure to go to a SharePoint site? or Shared Drive? Any help would be greatly appreciated. Thank you
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