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Playbook

MReddy
Tera Contributor

3 weeks ago

i need to create playbook if security incident response record created  based on condition like have category is policy violation   i need to store in worknotes like kb article with the help of playbook , 

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glideFather
Tera Patron

3 weeks ago

ahoy @MReddy,

 

what have you tried so far? :))


✂-----Cutting-out-the---✦AI-noise✦---All-replies-written-and-vouched-for-by-GlideFather---
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Tanushree Maiti
Tera Patron

3 weeks ago

Hi @MReddy 

 

Refer:

 

Security Incident Response (SIR) Implementation On Demand 

 Playbooks Advanced

The all-new Security Incident Response Workspace is now live on store!

QuickStart Guide and Implementation Resources for Security Incident Response and Related Application...

https://www.youtube.com/watch?v=FU04cqUXIko

https://www.youtube.com/watch?v=iIuMxOW1HcY

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
TechNow Ep 80 | Process Automation Designer/Playbook Part 1
TechNow Ep 80 | Process Automation Designer/Playbook Part 1
youtube.com/watch?v=FU04cqUXIko
Arriving in the Now Platform® Paris release, the new Process Automation Designer app empowers process owners to author cross-enterprise workflows and create a unified process. In addition, you can use Playbook to provide users with a simplified, task-oriented view of your process. Join the ...
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