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01-22-2025 05:24 AM
Hi Community,
I got an interesting requirement of the service catalog,
I have a catalog item which has a field as "Service Delivery Account" and then one MRVS as "Assets" in which i have a field called "Service Delivery Address". Now the use case is to populate the reference of "Service Delivery Address" with only the location which belongs to the "Service Delivery Account" user has selected. So I have to use a advanced reference qualifier for the field.
Could you please guide me on how to access the service delivery account and what will be the syntax ?
I did read few another questions about same and people are saying its not possible. I wonder if there is a way in latest releases or some work around for it.
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Thanks a bunch for your help.
Nilesh Wahule
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Solved! Go to Solution.
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01-22-2025 05:39 AM
This article includes a solution that uses a Catalog Item variable value in a MRVS variable reference qualifier
Yes You Can Effectively Set or Update a Reference Qualifier Via Script
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01-22-2025 05:33 AM
this blog from me has solution if you wish to access outside variable and use it in your MRVS client script to set MRVS variable
Access value of catalog item variable within MRVS client script
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-22-2025 09:48 AM
Hi @Ankur Bawiskar ,
I just don't want to get the cat variable, but also want to use it for the reference qualifier. And as reference qualifier is server side code, I wonder if there is any way to do so.
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Thanks
Nilesh Wahule
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01-22-2025 05:39 AM
This article includes a solution that uses a Catalog Item variable value in a MRVS variable reference qualifier
Yes You Can Effectively Set or Update a Reference Qualifier Via Script
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01-22-2025 10:14 AM - edited 01-22-2025 10:15 AM
Hi @Brad Bowman ,
Firstly I would like to apologize for overlooking your article. I did see it earlier, and I thought its only for single row variable set.
About the solution, I implemented it and it just works perfect as circle. Thank you so much for your contribution. Your article has helped not only my hunt to find a way, but also so much time of design changes and R&D on other approach for whole use case.
You are simply Awsm.
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Thanks a bunch for your help.
Nilesh Wahule
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