about workflow

venkat venky
Tera Contributor

hello every one,

I created workflow for requested item, i want approval from manger for further task creation, but in approval activity there is a field "wait for"  , what should i would give the condition there , so that only manager can only give approval permission. 

 

i already assign manager as approvers under users.

1 ACCEPTED SOLUTION

@venkat venky 

if only 1 person is the approver then no harm in giving it as "Anyone to Approve"

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Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

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7 REPLIES 7

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @venkat venky 

 

First, try using the Flow Designer instead of Workflow. Flow Designer provides a better development experience.

The Wait for condition activity causes the workflow to wait at this activity until the current record matches the specified condition.

The workflow evaluates the Wait for condition activity each time the current record is updated. Use this activity to pause a workflow indefinitely until a particular criteria is met by a record update. To pause a workflow for a timed duration.

https://www.servicenow.com/community/developer-articles/how-does-the-wait-for-condition-workflow-act...

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Brad Bowman
Kilo Patron
Kilo Patron

When there is more than one user (or group) added to the approval, Wait for determines if the approval should continue after ONE approval, or ALL approvals - 'Anyone to approve' or 'Everyone to approve' are the two main choices.  If you have only one user in the approval than this value doesn't matter.

hi brad,

i have to give only one user in the approval. 

If there is only one user added to the Approval - User activity that is fine (though not a great practice since the requester could be left waiting for that one user to approve).  In this case it does not matter which Wait for option you select.  If you add multiple users to the activity, and select 'Anyone to approve' the workflow will continue after the first approval and the other approvals will be 'No longer required'.