- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2025 05:31 AM
hello every one,
I created workflow for requested item, i want approval from manger for further task creation, but in approval activity there is a field "wait for" , what should i would give the condition there , so that only manager can only give approval permission.
i already assign manager as approvers under users.
Solved! Go to Solution.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-11-2025 06:26 AM
if only 1 person is the approver then no harm in giving it as "Anyone to Approve"
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2025 06:25 AM
First, try using the Flow Designer instead of Workflow. Flow Designer provides a better development experience.
The Wait for condition activity causes the workflow to wait at this activity until the current record matches the specified condition.
The workflow evaluates the Wait for condition activity each time the current record is updated. Use this activity to pause a workflow indefinitely until a particular criteria is met by a record update. To pause a workflow for a timed duration.
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.
Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]
****************************************************************************************************************
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2025 06:29 AM
When there is more than one user (or group) added to the approval, Wait for determines if the approval should continue after ONE approval, or ALL approvals - 'Anyone to approve' or 'Everyone to approve' are the two main choices. If you have only one user in the approval than this value doesn't matter.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-10-2025 07:32 AM
hi brad,
i have to give only one user in the approval.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
03-11-2025 04:25 AM
If there is only one user added to the Approval - User activity that is fine (though not a great practice since the requester could be left waiting for that one user to approve). In this case it does not matter which Wait for option you select. If you add multiple users to the activity, and select 'Anyone to approve' the workflow will continue after the first approval and the other approvals will be 'No longer required'.