Activity filter Configuration not working on Case form
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‎11-08-2016 04:27 AM
If I try to add any field to Activity filter on Case form, it doesn't add it to the filter list.
Everytime i try to configure actvity, it asks me change application to Global, once I do that and add the field it doesn't show up on activity.
If i now go back to configure activity, i don't see that in the selected list any more.
Any guidance is much appreciated.
Thanks
Subhajit
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‎11-15-2016 01:56 AM
Hi Subhajit,
I'm facing the same issue. Have you managed to make it work?
Cheers
Greg
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‎11-15-2016 02:23 AM
Hi Subhajit Activity filter works only on Audited tables. PLease check your table is audited or not.
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‎11-15-2016 04:10 AM
Hi Indrajeet,
The table I'm working on is Audited. It's Customer Service application and sn_customerservice_case table. Can't edit it on my dev and customer instance. I've asked my colleagues and their changes aren't saved too.
If anyone could shed some light how to make it work we would much appreciate it.
Cheers
Greg
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‎11-21-2016 04:14 AM
No solution. Had to raise a Hi Ticket.
