Add users to multiple companies.

fibssy
Tera Guru

Hi community. We just went live with servicenow in our company and there is a need to add a user to multiple companies. and select the correct company on he incident/change form How can I achieve this? Thank you in advance.

 

 

1 ACCEPTED SOLUTION

Chuck Tomasi
Tera Patron

The company field on the sys_user record is a reference field. That means you can only point to one at a time. If you want to have multiple users in multiple companies, I recommend creating a many-to-many table and it will show up as a related list on the form (after you configure related lists of course.)

Docs: Create a many-to-many relationship

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5 REPLIES 5

Thanks. I will give it a go.