How to Create a Story from incident ?

Richa_S
Kilo Contributor

How to Create a Story from incident ?

4 REPLIES 4

Martin Ivanov
Giga Sage
Giga Sage

From the incident, create a story.

Now seriously. Do you expect any answers to this question? If yes, then wait... If not, then try to edit it in a way that it is clear What is the scenario and What is the desired outcome. Also mention if there are any specifics.

You can always refer to 10+ Tips for writing a quality community question  before asking your question.

Martin Ivanov
Community Rising Star 2022

 


Please mark Correct and click the Thumb up if my answer helps you resolve your issue. Thanks!
Martin Ivanov
ServiceNow MVP 2023, 2024

Yousaf
Giga Sage

Hi Gouri,

Question is not very clear but found the solution in community asking for same question refer to this

Create a story from incident

 

Mark Correct or Helpful if it helps.


***Mark Correct or Helpful if it helps.***

JayPatel1
Tera Contributor

I think they're asking if they can create a Story ticket from an Incident and have them linked. That's what we'd like to do, but so far not sure how.

Maximilian Brix
Kilo Contributor

Your question is not clear. But still I would love to answers. If you are asking in general so recently I was reading beginner review for welding helmet. So that started their article by connecting the incident occured at the welding station which was the common story of a few lines. By was very knowledgeable for welders to choose the helmet wisely. Like that you could start you conversation by connecting any scenario and writing it in the form of story.