Assignment group table

[kelechi]

On my incident management page, the assignment group field references the "group table". However, there are some groups that are no longer in use and i don't want to delete them.

Please how do i hide these groups so they are not presented as an option in the "assignment group" field on the incident management page

Thanks

[Chuck Tomasi · Accepted solution]

Hi Kelechi,

Uncheck the Active field on the group to deactivate it.

In your form, right click the Assignment group field and choose Configure Dictionary.

In the dictionary entry for that field, add the qualifier

Active | is | true

Reference qualifiers

[Jaspal Singh]

Hi Kelechi,

As ctomasi suggested you can have that approach followed. Even if there is a requirement to get limited groups visible you can use Type field that is available in Group table & then you can modify Reference qualifier accordingly.