CMDB Principal CI's

Andleeb
Tera Contributor

‎07-31-2025 06:03 AM

I Have a story in which it is mentioned to make server, unix server and windows server as my principal CI's , but if I set my server as principal so won't the unix and windows also inherit that because it comes under Server , or do i have to make these classes also as principal classes.

0 Helpfuls
  • 231 Views
2 REPLIES 2

Chaitanya ILCR
Mega Patron

‎07-31-2025 06:22 AM

Hi @Andleeb ,

I have just checked this and looks like you have to make all the 3 tables(classes) as principal classes

 

to make a ci class as principal you can go to cmdb_class_info table and create a record and set principal class as true

ChaitanyaILCR_0-1753968115732.png

 

 

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya

0 Helpfuls

Bhuvan
Kilo Patron

‎07-31-2025 06:23 AM

@Andleeb 

 

Principal Class is applied only to the selected class and not derived to child classes. See below documentation for reference,

 

https://www.servicenow.com/docs/bundle/vancouver-servicenow-platform/page/product/configuration-mana...

 

Thanks,

Bhuvan

0 Helpfuls