Do you create Change ticket for the changes made in DEV instance?

Annie7
Tera Expert

Hello , I would like to ask if change request ticket is required for the changes made in non-production instance?  for example, do you need create change request ticket for ServiceNow DEV instance clone?  I am not sure what is the industry best practice and how other company is doing. 

5 REPLIES 5

Annie7
Tera Expert

Thank you all for the answers, these are really helpful to setup the plan.