Do you create Change ticket for the changes made in DEV instance?
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08-15-2023 08:35 PM
Hello , I would like to ask if change request ticket is required for the changes made in non-production instance? for example, do you need create change request ticket for ServiceNow DEV instance clone? I am not sure what is the industry best practice and how other company is doing.
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08-16-2023 01:25 AM
Thank you all for the answers, these are really helpful to setup the plan.