Do you know where this page is?

[bonsai]

I want to add a widget to this screen in Service Portal.

Click an item in "Request Summary" to transition to this screen.

I thought this page was a "Tickets" page, but when I add the widget it doesn't show up on the screen.
I thought there was a problem with the widget, so I tried adding various widgets, but the screen didn't change.

Anyone know this page?
I'm planning to create a widget that retrieves the requested item information. . . .

[PaulSylo · Accepted solution]

Hi -  You can add the request summary in that info section itself in this Ticket configurator? If you want in the info page of this "standard ticket configurator" try this, go to Standard ticket configuration ---> select table-0--> click on "info fields" --> and select the option you want to display.

  If you want to add one more tab next to "Activity", or "attachment"? -- > in that case you click on Tab configuration and add a new tab. 

want to know how to add a new tab, click here

[bonsai]

solved!

This page was a "standard ticket" page!
I thought it was just a "ticket"!

Also, I found that I needed to change the scope to "Service Portal - Standard Ticket" in order to edit the "Standard Ticket" page!

Was "standard ticket" added after Quebec? . .
The instance I was using from Quebec behaved as if I was editing the "Tickets" page. . .

[PaulSylo]

I think you have closed your response by mistake! Yes it came in NY