Email Triggering multiple times for same notification

Manju Shree
Tera Expert

Hi Team,

I need inputs to check an issue in lower instance. An email is triggering multiple times(more than 20) for the same notification. It is happening across all the notifications which is configured.

The conditions are good and even though only Inserted checkbox is checked, many mails are triggering within a sec difference.

Kindly let me know what could be the issue.

Thanks for the reply in advance.

Regards,

Manjushree

3 REPLIES 3

Harshad Wagh
Tera Guru

Do all those have same recipients?

Can you share some screenshots of the email notification and sent emails?

Thanks

Harshad

Tony Chatfield1
Kilo Patron

Hi, unfortunately there is not much that can be diagnosed from an unclear post/description.
The first thing to do would be to check the sent emails for your examples, in the email logs you will be able to identify the notification(s) that were triggered. Once these have been identified you can review and diagnose why they were triggered.

panda1
Kilo Guru

1.Check whether there is only one record inserted
2.Change a table to check whether it is normal

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