Flow Designer - Create Catalog Task wehen a Date Variable Date is reached

[Emine]

Hi everyone, 

I am working on a Flow for a Catalog Item.

The Catalog Item contains a date variable.

My requirement is:

-if the Date variable is empty, create catalog task

-if the Date variable contains a value, create catalog task only if the specified date is reached

Can someone help me?

Thank you

[Tanushree Maiti · Accepted solution]

Hi @Emine 

Refer:

https://www.youtube.com/watch?v=jKO_VkLIZ6Q

https://www.servicenow.com/community/developer-forum/create-a-task-in-flow-designer-from-date-variab...

https://www.servicenow.com/community/service-management-forum/wait-for-a-date-to-start-tasks-using-f...

[Mariam_Ahmed]

Hi @Emine , 

A possible approach would be:

1. Trigger the flow when the Requested Item is created.
2. Add an If condition to check if the date variable is empty.
3. If the date variable is empty, create the Catalog Task immediately.
4. If the date variable contains a value, add a Wait Until action and configure it to wait until the specified date is reached.
5. After the wait step, create the Catalog Task.

The flow logic would be:

• Date variable is empty >>> Create Catalog Task
• Date variable has a value>>> Wait until the specified date>>> Create Catalog Task

Also, consider adding an additional check in case the entered date is already in the past. In that scenario, you may want to create the Catalog Task immediately instead of waiting.

If you found this response useful, please mark it as Helpful and accept it as the Solution to help others with similar questions.

Best regards,

Mariam Ahmed.

[Tanushree Maiti · Accepted solution]

Hi @Emine 

Refer:

https://www.youtube.com/watch?v=jKO_VkLIZ6Q

https://www.servicenow.com/community/developer-forum/create-a-task-in-flow-designer-from-date-variab...

https://www.servicenow.com/community/service-management-forum/wait-for-a-date-to-start-tasks-using-f...

[PoonkodiS · Accepted solution]

Hi @Emine 

use the 'Wait for a Duration' action set to a relative date to pause the flow until the exact planned start date. Refer to the image below for the configuration: 

Flow Designer: How to Wait Until Change Request Planned Start Date/Time - Support and Troubleshootin...

Solved: How to Compare Dates and Use "Wait for Condition" ... - ServiceNow Community