Groups without ITIL users

afrpereira
Kilo Expert

How can I know if there is any group without ITIL users? 

1 ACCEPTED SOLUTION

afrpereira
Kilo Expert
5 REPLIES 5

Elijah Aromola
Mega Sage

Are you looking to find groups that have the ITIL role directly or groups that don't contain users with an ITIL role not inherited from that group?

I'm looking to find groups that don't contain any user with an ITIL role

Can you provide some more details about what you're trying to do? Is this something you need a report for? Just want to check one time? 

Aman Kumar S
Kilo Patron

@afrpereira 

Your requirement will require a scripting solution if you are just looking for output or if you are planning to build a report for this, you will need to create a database view between the Group membership(sys_user_grmember) table and User Role(sys_user_has_role) table, and through that, you will be able to see the association of the users who have the ITIL role access.

 

 

Best Regards
Aman Kumar