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08-04-2023 10:19 AM
How can I know if there is any group without ITIL users?
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02-26-2024 09:28 AM

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08-04-2023 01:39 PM
Are you looking to find groups that have the ITIL role directly or groups that don't contain users with an ITIL role not inherited from that group?

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08-04-2023 04:36 PM
I'm looking to find groups that don't contain any user with an ITIL role

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08-05-2023 05:50 AM
Can you provide some more details about what you're trying to do? Is this something you need a report for? Just want to check one time?

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08-05-2023 06:08 AM
Your requirement will require a scripting solution if you are just looking for output or if you are planning to build a report for this, you will need to create a database view between the Group membership(sys_user_grmember) table and User Role(sys_user_has_role) table, and through that, you will be able to see the association of the users who have the ITIL role access.
Aman Kumar