Hide / Show Fields using client script

[Sam Motley]

Hi all, 

We've been asked to show a field and hide another field if a certain cmdb_ci class has been chosen when raising a change. 

In this case the class the sys_cmdb_netgear. 

Normally we'd do a ui action for this but it needs to happen when the config item has been chosen as the change is requested when pressing submit. 

I'm trying to query the class when the config items is selected but doesn't work. 

below is the script i'm trying to work with: 

=========

function onChange (control, oldValue, newValue, isLoading, isTemplate) {

   if (isLoading || newValue === '') {

      return;

   }

if (g_form.cmdb_ci.sys_class_name('cmdb_ci_netgear')) {

　　g_form.setVisible('u_network_device', true);

　　g_form.setVisible('u_configuration_items', false);

alert("class is true");

　}

　else {

　　g_form.setVisible('u_network_device', false);

　　g_form.setVisible('u_configuration_items', true);

alert("class is false");

　}

}

=========

Can anyone help me understand why this isn't working please? 

Thanks as always 

[Sam Motley]

thanks @Sandeep Rajput that's worked, looks like i wasn't far off! 

much appreciated 

[Sagar Pagar]

Hi @Sam Motley,

You have to check/compare the class name.

Try this updated scripts:

function onChange(control, oldValue, newValue, isLoading, isTemplate) {
	if (isLoading || newValue === '') {
		return;
	}

	if (g_form.cmdb_ci.sys_class_name == 'cmdb_ci_netgear') {

		g_form.setDisplay('u_network_device', true);
		g_form.setDisplay('u_configuration_items', false);
		alert("class is true");
	} else {
		g_form.setDisplay('u_network_device', false);
		g_form.setDisplay('u_configuration_items', true);
		alert("class is false");
	}

}

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Sam Motley]

Thanks for checking out my issue @Sagar Pagar however this didn't work 😞 

[Sagar Pagar]

Hi @Sam Motley,

Can you try by replacing line as:

if (g_form.getTableName() == 'cmdb_ci_netgear') {

If my response helps to solve your issue. Kindly mark it as helpful & correct. It will be helpful for future readers.
Thanks,
Sagar Pagar

[Sam Motley]

hi @Sagar Pagar thanks for the suggestion but still not working