I want to create 'create new' module under case in csm workspace not in UI.

SAIKUMARG982053
Tera Contributor

Monday

I want to create 'create new' module under case in csm workspace not in UI. when click on the module directly it should open case form. How can I proceed with explain step by step?

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Tanushree Maiti
Tera Patron

Tuesday

Hi @SAIKUMARG982053 

 

refer: https://www.servicenow.com/community/csm-forum/csm-workspace-press-to-create-a-new-case/m-p/2945854

 

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
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