Invalid State transition in problem

[siva ram1]

Hi,

I have a requirement to add a new state to problem. I have created the state model and edited the process flow and created a new ui button as per my requirement but still i am getting "invalid state transition error message". can anyone let me know why this is happening...?

 

[Harsh Vardhan]

kindly share the instance details on my email hvrdhn88@gmail.com . this way i can quickly have a look on your existing configuration and try to help you. 

[siva ram1]

I have shared you the details, comment here if you could find any solution for that.

[Harsh Vardhan · Accepted solution]

kindly test it. 

i just made the changes in ui action and status model condition for approval . 

[siva ram1]

i am still getting the same error message.

[siva ram1]

Thank you Harsha 🙂