Hello all! I am helping to redesign my organization's review process for our knowledge articles and would like some advice from those of you who already have a good process in place at your organization on how you utilize the "Valid to" field.
I know that the "Valid to" field of an article can be used alongside the "KM: Article Expiry Warning" notification to notify users when their article is about to expire to have them review it but am unsure how well it works in practice. I wonder if/how you utilize the "Valid to" field to enforce article reviews and what review cadence you might use (ex: articles must be reviewed every 6 months). And if not the "Valid to" field, what do you use to enforce that article reviews happen consistently?
Thanks!
