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02-20-2024 02:19 PM
Hi,
From what I read/search, there is a "Portal Banner Carousel" widget. We don't have it in our instances. Do you know where or how I can get this widget?
Thanks in advance for your help.
Dakker
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02-20-2024 04:23 PM
Hi @Dakker,
As per the link you have shared, I can confirm that in my PDI, activating the plugin UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) will install the 'Portal Banner Carousel' widget.
Note that this may require a subscription so take caution.
Thanks
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02-20-2024 03:28 PM
Hi @Dakker,
There is a widget called 'Carousel' which would be available by default. Is this what you are after? If not, do you have a screenshot of the 'Portal Banner Carousel' widget or a link where you got the name from?
Thanks
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02-20-2024 04:04 PM
Hi James,
I am trying the 'Carousel' widget. I would like to be able to embed the AI search in it. The 'Portal Banner Carousel' is documented here: https://docs.servicenow.com/bundle/vancouver-customer-service-management/page/product/customer-servi...
I don't have a screenshot. It looks like it's part of customer service management.
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02-20-2024 04:23 PM
Hi @Dakker,
As per the link you have shared, I can confirm that in my PDI, activating the plugin UI Components for Customer Portals plugin (sn_ciwf_ui_cmpnt) will install the 'Portal Banner Carousel' widget.
Note that this may require a subscription so take caution.
Thanks
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02-21-2024 07:21 AM
Thanks. I tried cloning the widget, but it has a syntax error.