Post Work notes on RITM using script

[Rajanmehta]

Hello,

I am trying to add some work notes on an existing RITM using script (below). I am able to see the record on sys_journal_filed table but doesn't show up on RITM. What am  I missing? Please advise.

Thanks,

Rajan 

var grJrnl = new GlideRecord('sys_journal_field');
grJrnl.setValue('name','sc_req_item');
grJrnl.setValue('value','Testing....Again');
grJrnl.setValue('element','work_notes');
grJrnl.setValue('element_id','sys_id of RITM');
grJrnl.insert();

[Mairvette Tuck1]

Hi @Ishita Shrivastava - this worked for me! Question, what would I write to be able to add another preloaded entry/line within work notes?

I appreciate your help!