"Assign to me" Button

[yasserbouat]

Hello,

how to set up the following : I want to be able to assign the change request to myself by a button 'Assign To Me', and only Visible in state 'New, Assess', and On Click the field ‘Assigned to’ should filled with the logged in user.

I create a UI Action :

Name: Assign To Me

Table: Change Request (change_request)

Action Name: assign_to_me

Condition:

 (current.state == 'new' || current.state == 'assess');

Script : 
current.assigned_to = gs.getUserID();
current.update();
action.setRedirectURL(current);

And other options checked : 

The problem is that the button is greyed out : 

[Ankur Bawiskar]

@yasserbouat

check my response below for solution.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar · Accepted solution]

@yasserbouat 

You should use choice value but you are using choice label.

current.state.toString() == '-5' || current.state.toString() == '-4'

I will also recommend to add the extra condition so that it only shows the CHG which are unassigned

(current.state.toString() == '-5' || current.state.toString() == '-4') && current.assigned_to == ''

If my response helped please mark it correct and close the thread so that it benefits future readers.

[yasserbouat]

Thanks Ankur : it worked  👍( and sorry i didn't see you reply in real time 🙏)

[Dr Atul G- LNG]

Hi @yasserbouat 

You are doing wrong in condition

Here is sample

current.state == 1&& current.contact_type == 'self-service' || current.contact_type == 'self-service' && current.state != 7 || current.state != 6

Replace the new and assess with the state number like here it is mentioned. 

[yasserbouat]

Does someone please have a suggestion ?