Reports on Service Portal

Kaustubh k
Tera Contributor

Hi Team,

 

We have displayed  the Reports in Service Portal,

Now we want if any user who has external role ,when clicked on this report should only see the cases created by them,

for eg: Total case count in the report is 20,but created by user A is only 2 ,show when clicking on the report in portal it should show only 2 records or it should show an empty page only after clicking on reports.

 

How can we achieve this.

 

Thanks,

 

6 REPLIES 6

Kaustubh k
Tera Contributor

@Ankur Bawiskar ,

its not working

 

@Kaustubh k 

did you check if there is any OOB query BR on case table?

There should be some

Regards,
Ankur
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