Reports on Service Portal
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01-21-2025 04:38 AM
Hi Team,
We have displayed the Reports in Service Portal,
Now we want if any user who has external role ,when clicked on this report should only see the cases created by them,
for eg: Total case count in the report is 20,but created by user A is only 2 ,show when clicking on the report in portal it should show only 2 records or it should show an empty page only after clicking on reports.
How can we achieve this.
Thanks,
6 REPLIES 6
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01-21-2025 04:58 AM
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01-21-2025 06:24 AM
did you check if there is any OOB query BR on case table?
There should be some
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader