I'm sorting kb articles by version number from ascending to descenting. Articles aren't in the numeric order. Does Service Now sort the article versions from the first character, not from the whole number. See the screenshot for reference.
Hello All, while doing the task in the training by mistake I deleted the Mid Server in the nowlearning simulator. Can someone help me how to get it restore? I tried looking and building it but do have details as it was provided by ServiceNow for comp...
i wan to edit a label in my login page , I tried changing the Ui messages but it is changing over service portal login page, i want that change in ,my native login page i want to change the "login with sso" , is it possible if so how ?
Hi Experts, I am working on catalog form where it as 1 field based on the drop down selection we have 4 more fields whose drop down values is dependent on eachother while system ID field has around 60 chocies values in drop down how can we manage thi...
I have one catalog item with variables, and I want to create another catalog item with a different name but the same variables. Instead of adding them manually, I tried exporting the variables of CI as XML and importing it into another CI, but it did...
Hello Everyone,Need to Hide or gray out the comments section of RITM record in portal after x days of closing the request.without modifying the widgets in portal, by ACL or any other way. Thank in advance.Raj
Hi everyone, I’m currently learning Field Service Management (FSM) and I’m looking for a practical, end‑to‑end hands‑on project or guided exercise that covers the full lifecycle — from work order creation, dispatching, scheduling, mobile technician w...
Hi, I have one catlog form which having the Multi Row variable set now requirement is like Hostname is one of the variable in Multi Row variable set if Hostname is not empty then trigger catalog task creation it was implemented using flow designer bu...
It is my understanding that if the landing page after submitting a SERVICE catalog item is changed to the RITM from the REQ, the landing page will still be the REQ when submitting an order guide. Which landing page appears if the landing page is cha...
I have some pseudo code that I would like to use in a client script, but I'm not sure exactly how to convert it:function onLoad() { //if current.task is task1 { //if name_of_field is true{ //name_of_field_2.readonly is false //} //i...
One often overlooked piece of magic in building catalog requests are flow stages.Why? - These aid in the requestor user experience by keeping users informed on the stage of their request. Requested Item stages as you may be aware are shown in a few a...
Hello Everyone,I recently came across a feature in ServiceNow called Access Analyzer, and I’m exploring the possibility of implementing it in our environment. While I’ve reviewed the basic descriptions available, I’m looking for something more compre...
