Hi everyone,
I have a requirement in CSM/FSM Configurable Workspace. When we create a new record using the Case Type Selector modal and click on Compose Email, after composing and sending the email, the page stays on the same screen. Because of this, the user is unable to identify whether the email was sent successfully or not.
The expected behavior is that after clicking the Send Email button, the user should be redirected to the Case List View page. This issue is happening only for newly created records (while creating a new case).
We have to click on back button then only it's going back in list view, and also it's not redirecting to drecord page .
Please help me on this.
Thanks in advance!
