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Stuck on Lab Instance Lab 3.2.2 Maintain IT Services (Xanadu)

akthoma
Giga Contributor

‎05-30-2025 01:09 PM

Please forgive me, I don't even know if I'm posting in the correct location. 

 

I'm supposed to click on the Open Record to the right of the problem field, but I can't find it. 

Screenshot 2025-05-30 at 3.04.36 PM.png

 

This is what my screen looks like. Am I viewing the task correctly? I've been stuck on this and can't figure out how to do the next steps and share the workaround. 

 

Screenshot 2025-05-30 at 3.05.01 PM.png

 

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Dr Atul G- LNG
Tera Patron

‎05-31-2025 03:12 PM

Hi @akthoma 

look like this:

 

DrAtulGLNG_0-1748729522888.png

 

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Dr Atul G. - Learn N Grow Together ServiceNow Techno - Functional Trainer
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