Some PDIs are currently unavailable, and PDI actions are paused. View the latest updates here. Read More

Trend report to show historic open incidents

mikecurry
Kilo Contributor


Hi,

I'm after showing a trend graph of open incidents that are active per day over a year period. The report should show the number of open tickets at the end of the day that are still active. Any advice would be appreciated.

Thanks,

Mikee

6 REPLIES 6

Cookie.png


Hello Eric,

I am trying to achieve almost similar same requirement through PA. Can you please help. Am very new to PA.

 

Requirement - "TOTAL ACTIVE TICKETS OVERTIME"

 

 

TIA

 

Regards,

Chipsy.