Why catalog item description not displaying in service portal view?

[jennyjenny]

Hi All,

I have designed service catalog and having description as well.The description is showing in SP. as shown in below pic

For High Priviliged Access the description is not displaying.

Help me...

Regards,

Jenny

[Alberto Consonn · Accepted solution]

Hi Jenny,

please try the solution provided in the thread disccusion below, it might fit your need:

https://community.servicenow.com/community?id=community_question&sys_id=94b84361db5cdbc01dcaf3231f96...

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto

[Alberto Consonn]

Any update on this?

If I have answered your question, please mark my response as correct so that others with the same question in the future can find it quickly and that it gets removed from the Unanswered list.

Thank you

Cheers
Alberto