Add dependencies in workspace case creation

rafas_10
Tera Guru

‎04-02-2025 07:52 AM

Hi everyone,

 

Might be a silly question but how do I add a dependency component to Agent Workspace?

 

Meaning, for example, I have a button named Next and then a component. How do I make the component appear, only after I click the 'Next' button?

 

Thanks and regards!

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Community Alums
Not applicable

‎04-02-2025 08:54 PM

Hi @rafas_10 ,

So the "Next" Bitton you have on your workspace is the declarative Action, so you can find this action and make the required changes in the action script to open the dependend action.

Declarative actions are similar to platform UI Actions to add buttons on a form, etc. UI Actions are only exposed in the Action Bar component in Workspace, etc. experiences so the use cases are limited. Declarative Actions can be used in the Action Bar component on a record, related lists, lists, etc. without having to modify the page in UI Builder itself.  

 

By using Declarative Actions and not adding buttons to a page in UI Builder, you are making your upgrade experience better as Declarative Actions do not customize an OOTB UI Builder page. Instead, by creating Declarative Actions you are creating the necessary records needed in your own app scope.

 

Learn more : Declarative actions 

 

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