Build button as same as incident in SOW for SC Task
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07-01-2024 10:47 AM - edited 07-01-2024 10:49 AM
In SOW Incident under Record information section we have "Assign To Me" or "Reassign". Same way need to set up in Catalog task record information tab.
Incident SOW :
Highlighted button need to configure in SC task in SOW workspace.
SC Task : Need to add on below place
If someone had any idea/solution kindly share.
Thanks in Advance.
#serviceoperationworkspace #uiaction #request #incident #workspace
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07-26-2024 04:10 AM
Hi @Manikandan Than ,
As this is a generic requirement you may create an enhancement request to get it as OOTB feature, or you may follow implementation of "Assign to me" functionality of "Record Information SNC"(incident record information) as below
1. Open SRP page in UIB
2. Navigate to "Tab sidebar", click on page collection and open "Record Information SNC" to refer "assign to me" implementation to be implement in Catalog record information.
3. Similarly open "Record Information Catalog SNC" which has code related to catalog task's record information
refer screenshots
Please mark it helpful if it answers your query.
Thanks,
Haseeb Ahmed