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4 weeks ago
Hi
Can someone with a Business Stakeholder role/license view tickets and tasks from Service Operations Workspace.
Thank you
Solved! Go to Solution.
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4 weeks ago
Hi @Sarthak Kashyap,
can you elaborate more on what you said?
ITIL is enough and I tried with business_stakeholder and it worked as well. See my reply above.
CC: @Kathleen9
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4 weeks ago
Thank you - it appears that our environment does not have the updated Business_Stakeholder role (with all the associated roles). I did the comparison in my PDI and am seeing the difference. Once again thanks a bunch.
-Kathleen
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4 weeks ago
@Kathleen9 glad to hear it helped you! Let me know if you have other questions.
Have a wonderful day
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4 weeks ago
Sorry, it is the role called: business_stakeholder
Description on the Role: Use the Business Stakeholder role to provide authorized users to approve, view/read records across the organization and view reports.
It does have: 14 roles within business_stakeholder BUT nothing related to a workspace.
I was just asking if anyone had experience with this because right now if I'm impersonate someone with Business Stakeholder role when they go into SOW they don't see anything. Wanted to know if this is what other have experienced.
Thank you
