Change the layout for tasks in Service Operations Workspace (SCTASK)

[MichaB]

I want to change the layout for Tasks in the Service Operaitons Workspace. For incidents I have managed by going to the form builder and using the scope Incident Management for Service Operations Workspace. I cannot seem to do this for Tasks.

All I want to do is add a field to the layout (Assignment Group).

[VikMach · Accepted solution]

@MichaB, this can be modified through Form Layout of SC_TASK (Edit in "Request Management for Service Operations Workspace" scope). Change the "View Name" to "Service Operation Workspace". See snip below.

Result. I placed after Active check box. Place it where ever you like.

Hope this helps.
Let me know if it worked!

Regards,
Vikas K

[MichaB]

Perfect, thank you

[VikMach]

No. problem!