Complete button Visibility in SOW view

Hiranmayee Moha
Tera Expert

Hi Experts!

 

I have a requirement to restrict visibility of 'Complete' button to 'XYZ' group members from resolved problem records.

I did modify the OOB 'Complete' UI action & added the below code in the condition field. 

 

&& (gs.getUser().isMemberOf("XYZ"));

 

The above change is working for native view but not for SOW view.

 

Can anyone pls suggest any solution?

 

TIA

Hiranmayee Mohanta

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron
Tera Patron

@Hiranmayee Moha 

for that you need to update the Form action for workspace, add that extra condition in Scripted Client condition field

Update as this

URL: https://instanceName.service-now.com/nav_to.do?uri=sys_declarative_action_assignment.do?sys_id=c71bd67c43a402101b13e1ee46b8f29e%26sysparm_view=advanced

AnkurBawiskar_0-1746453088775.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

3 REPLIES 3

Hiranmayee Moha
Tera Expert

HiranmayeeMoha_0-1746449714540.png

 

Ankur Bawiskar
Tera Patron
Tera Patron

@Hiranmayee Moha 

for that you need to update the Form action for workspace, add that extra condition in Scripted Client condition field

Update as this

URL: https://instanceName.service-now.com/nav_to.do?uri=sys_declarative_action_assignment.do?sys_id=c71bd67c43a402101b13e1ee46b8f29e%26sysparm_view=advanced

AnkurBawiskar_0-1746453088775.png

 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Hi @Ankur Bawiskar !

Thanks for your quick reply.

The condition is not working in 'scripted Client Condition' field but working in 'script condition' field.

 

Regards

Hiranmayee Mohanta

 

Thanks