has anyone added "affected Ci" option in service operation workspace on outage table?

Ct111
Giga Sage

Hello community members,

 

has anyone added "affected Ci" button in service operation workspace on outage table (related list)?

 

I followed this article , but it didnt work on SOW.

 

Ideally , it should have been present by the system, but not sure why they havent provided , since in native view it is present.

 

Please suggest , how to approach this , as i checked few OOB ones as well related to Add but it doesnt work on SOW CORE scope.

4 REPLIES 4

Najmuddin Mohd
Mega Sage

Hello @Ct111 ,

Can you check the below link:

https://nishacodeblogs.medium.com/add-related-list-button-on-workspace-7a1685d64078


If the above information helps you, Kindly mark it as Helpful and Accept the solution.
Regards,
Najmuddin.

Ct111
Giga Sage

check the scope of Add Child , it is agent workspace. I am looking for solution in SOW.

Ankur Bawiskar
Tera Patron
Tera Patron

@Ct111 

check this blog from Maik

SOLVED: Workaround for "Edit ..." buttons on Related Lists of Workspaces 

If my response helped please mark it correct and close the thread so that it benefits future readers.

Regards,
Ankur
Certified Technical Architect  ||  9x ServiceNow MVP  ||  ServiceNow Community Leader

Ct111
Giga Sage

Nope it doesnt work.