Create Incident UI button not redireting to a New page which is OOTB

[Sachithananda 1]

I have created a copy of OOTB UI action "Create Incident" from Interaction table to add some mapping changes

OOTB:-

But now incidents created from interaction are not opened in new tab as it is ootb. Agent ahs to go to the Related list.

After creation of copy of UI action and deactivating old

[Ankur Bawiskar]

@Sachithananda 1 

then create new one, disable the OOTB one

Add that line I highlighted in yellow

Ensure that you mark Workspace form button as true

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[Ankur Bawiskar]

@Sachithananda 1 

Hope you are doing good.

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