Dashboard donut not clickable

dhivyal94299399
Tera Contributor

I couldn't able to touch the incident task when count is lesser  incident task = 1

 

dhivyal94299399_0-1782449758877.png

 

2 REPLIES 2

GlideFather
Tera Patron

ahoy @dhivyal94299399,

 

you can either change the visualisation type (e.g. from donut to chart) or the query (shorter period to make the difference between categories less significant).

 

Another idea would be just resizing the resolution of that visualisation, make it bigger to make alsi the incident task's cut from the donut bigger... 

 

Last idea, if you have there titles, you might hide some of the categories and that would make the incident task better approachable.. not sure if I expressed it correctly, let me know if needed further assistance

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Where the rules are real, you'll find me

Tanushree Maiti
Tera Patron

Hi @dhivyal94299399 

 

I will suggest you move to other visualization type.  

KB0793158 PA Widget - Pies or Donuts & Column having no data show a single line instead of "No conte... 

https://www.servicenow.com/docs/r/zurich/now-intelligence/create-dv-donut-ac.html 

https://www.servicenow.com/docs/r/zurich/now-intelligence/reporting/c_CreateDonutCharts.html

 

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Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti