Error Message Expand/Collapsed
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01-14-2026 02:02 AM
Hi Team,
I want to understand the feasibility to expand/collapse the error message created by g_form.addErrorMessage() method on configurable workspace.
1. I want to disable the "X" mark (dismiss alert) icon for users, such that the error message will be open all the time.
2. Next, in PDI the "Show More" is getting expanded by default if the message content is more. However, in customer instance it's not expanding by default. I want to know if we can completely make this error message expanded and not giving an option to collapse by end user.
Please let me know your suggestions and feel free to reply for any additional information.
Regards,
Vasanth.
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01-14-2026 03:06 AM
I don't think you can manipulate that X
may be check the workspace theme if somewhere it's configured.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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01-20-2026 01:18 AM
Thank you for marking my response as helpful.
💡 If my response helped, please mark it as correct ✅ and close the thread 🔒— this helps future readers find the solution faster! 🙏
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

