Hide Overview tab in change request The requirement is to move all fields and stages to a siSOW view

Anoja
Mega Sage

Hi,

The requirement is to move all fields and stages to a single tab. How to move the 'Overview' sections and stages into the 'Details' tab, and then hide the 'Overview' tab in Service operation workspace.

Anoja_0-1778843500335.png

 



Thanks,

1 ACCEPTED SOLUTION

Ankur Bawiskar
Tera Patron

@Anoja 

Overview tab has different sections which can't be added to Details tab

Details tab shows Form view which has fields in it

Overview tab gives high level idea what that INC is about

check my blog where I showed how to hide tab in HR Agent workspace, enhance for SOW

How to Hide a Tab for a Specific Table in HR Agent Workspace Record Page 

I will recommend keep both

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

View solution in original post

4 REPLIES 4

Tejas Adhalrao
Kilo Sage

Hi @Anoja  ,

TejasAdhalrao_0-1778844559981.png

 

open any change request and change view to "service operation workspace"

 

2) click on form header > config > Form design>     here you can add and remove field. ( change your application scope to do this changes )

 

aslo

 

click on  form header > config > Form layout >    

TejasAdhalrao_1-1778844901231.png

 

 

If this response was helpful, please consider marking it as Correct and Helpful. You may mark more than one reply as an accepted solution.

thanks ,

tejas😊

 

 

                       

 

Ankur Bawiskar
Tera Patron

@Anoja 

Overview tab has different sections which can't be added to Details tab

Details tab shows Form view which has fields in it

Overview tab gives high level idea what that INC is about

check my blog where I showed how to hide tab in HR Agent workspace, enhance for SOW

How to Hide a Tab for a Specific Table in HR Agent Workspace Record Page 

I will recommend keep both

💡 If my response helped, please mark it as correct and close the thread 🔒— this helps future readers find the solution faster! 🙏

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

@Anoja 

Just a quick follow-up—were you able to review the links above and try the suggested approach?
Please let me know if you need any assistance.

Regards,
Ankur
Certified Technical Architect  ||  10x ServiceNow MVP  ||  ServiceNow Community Leader

Tanushree Maiti
Tera Patron

Hi @Anoja 

 

Refer : UI Builder - Record Page Tabs component: Hide Overview tab from 

            To hide overview section in Service Operations Workspace 

            https://www.servicenow.com/community/service-operations-workspace/hide-overview-tab-in-change-reques...

         

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti