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‎11-21-2023 04:00 AM
I have a requirement where I need to add new Workspace Module in CSM/FSM Configurable workspace. We need to add it under the Inbox Module. In agent workspace we directly have an option to add new workspace module but I couldn't find the same for Configurable workspace. Is there any way new Workspace Module can be added, Please let me know.
Thanks,
Ankit Sahu
Solved! Go to Solution.
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‎11-29-2023 02:39 PM
Hi @Community Alums
I have just figured out this.
You can add new Side navigations via UI Builder under Now Experience Framework. Select 'CSM/FSM Configurable Workspace' and then click on the settings. In here is a section called Side navigations.
Thanks
Chris
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‎11-29-2023 07:49 PM
Hi @Community Alums
Let's navigate to the UI Builder.
Open the CSM/FSM Configurable Workspace [cwf/agent]
Click to move to Settings page.
Scroll down you will see the Side Navigation configuration.
Cheers,
Tai Vu
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‎11-29-2023 02:39 PM
Hi @Community Alums
I have just figured out this.
You can add new Side navigations via UI Builder under Now Experience Framework. Select 'CSM/FSM Configurable Workspace' and then click on the settings. In here is a section called Side navigations.
Thanks
Chris
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‎11-29-2023 07:49 PM
Hi @Community Alums
Let's navigate to the UI Builder.
Open the CSM/FSM Configurable Workspace [cwf/agent]
Click to move to Settings page.
Scroll down you will see the Side Navigation configuration.
Cheers,
Tai Vu