How do I edit global list view in SOW

[joshmorris]

How do I edit the list view for everyone here in the service operations workspace?

[YaswanthKurre]

Hi @joshmorris ,

To change the list view for sc_request in SOW, please follow the below steps:

1. Navigate to sc_request.LIST

2. On top left corner click on bread crumb -> View - > Service Operation Workspace

3. Right click-> Configure list layout for service operation workspace view and save it.

4. Once saved, on the form click on gear icon and click on reset to column defaults and validate this.

Please mark this as helpful and correct if this solves your question.

Thanks,

Yaswanth

[joshmorris]

I tried this and it did not work

[YaswanthKurre]

Did you try resetting to column default in sow as well?, can you share the screenshots/

Thanks,

[Chaitanya ILCR]

Hi @joshmorris ,

first click on the gear icon and personalize the list

once done that 

navigate to system ui -> lists

find the latest one where user is you and table is your table and sort it by updated

this way you will get to know on which view you have to update the list on

once you know the view you can configure the list in that particular view

Please mark my answer as helpful/correct if it resolves your query.

Regards,
Chaitanya