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Regarding a List Access in a Custom Workspace

Hi,I have created a Universal Request List in a custom workspace for an application like below :But my problem is when I am impersonating with someone this list is not visible.I haven't created any audiences for this list category but still those peo...

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Appu2 by Tera Contributor
  • 832 Views
  • 1 replies
  • 0 helpfuls

SOW- Issue with button

Hello Team,This "Service operation workspace" button is not working sometime. Which is re-directing to the previous page. so how can I modify this button to work correctly ?From where I can some changes so It will working fine . 

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Resolved! SOW : Button in related list don't work

Hi, We have just installed the latest version of the “Service Operations Workspace ITOMS Apps” plugin on our dev instance and the buttons allowing you to add new items in the related records no longer work. They are present, the properties are simila...

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Karine_M by Tera Guru
  • 741 Views
  • 2 replies
  • 1 helpfuls

Resolved! SOW - Contextual Sidebar and UI Builder

Hello , I'm trying to add the SCTASK Related Record "RITM Attachements" in the contextual sidebar. The purpose is to have quick access to RITM attachments from SCTASK   I created a new VIEWPORT in UI Builder, with a list but I can't find the table I ...

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Clement_V by Tera Guru
  • 1532 Views
  • 7 replies
  • 0 helpfuls

Resolved! Data visualization on Landing page

I have updated file SowIncidentLandingPageUtils. Service Desk Users see the new Data visualization But some ITIL user who is not in Service Desk group still see the OOB Data visualization.Does any one know why and how to make all itil user see the ne...