How to add addition field in Record Information contextual sidebar for sc_task only in SOW

[Ssinha4]

Hi,

How to add addition field in Record Information contextual sidebar for sc_task only in SOW. I have followed many other articles but nothings working. I have added required field "opened_by" in UX form header but not working. I have checked UI builder too - Record Information - Catalog SNC but not sure how to update this for sc_task table only. Kindly help.

Thanks 

[Ankur Bawiskar · Accepted solution]

@Ssinha4 

check this

Service Operations Workspace - How to modify the parameter on the "Record Information" section? 

I followed same article and was able to update field for RITM record information

Earlier: RITM shows this (3 fields) in record information State, Quantity and Due Date

I Created another script include in proper scope "Request Management for Service Operations Workspace" and removed due_date field

I called this script include in Data broker script

Output: RITM record information doesn't show due_date now

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[Ssinha4]

Hi @Ankur Bawiskar ,

I did the same for catalog task but getting empty Record information.