Add field to Record Information contextual panel in SOW

[prashanth1027]

I have a field called affected users where we can select multiple users in the incident form. Now I want to bring this field into the Record information contextual side panel. Currently, I have Caller and Assigned to tabs in the Record information tab. Can anyone help me with this? How can I configure?

@DineshKumaR6579, could you please check this and help me to solve my issue?

Thanks in advance.

[prashanth1027]

@Ankur Bawiskar Can you please check this once?

[Tanushree Maiti]

Hi @prashanth1027 

Check this video and ServiceNow Documentation  to achieve your requirement using UI builder configuration.

https://www.youtube.com/watch?v=7TOdfHdpLUg&t=2s 

Configure contextual side panel tabs in Service Operations Workspace 

[Ankur Bawiskar]

@prashanth1027 

screenshots please